  /* ---------------------------------------------------------------
     DIRECTION CONTRACT
     THESIS: reviews are the proof, not a footer widget; the page is
     built around 122 Google reviews and 30 years of one family,
     replacing stock photography and clip-art icons with real proof.
     OWN-WORLD: near-black charcoal (structure) + the logo's actual
     signal red (one job: every CTA) + the logo's actual gold (one
     job: proof/heritage) on a cool paper ground, recalibrated from
     the real Papatoetoe Glass mark rather than an assumed navy.
     Archivo display, Hanken Grotesk body.
     STORY: a visitor learns Papatoetoe Glass is the trusted, fast,
     family-run glazier South Auckland already calls, and gets a
     quote moving in one click or one call.
     FIRST VIEWPORT: split hero, headline + two CTAs left, a large
     4.7-rating proof card right, charcoal ground, no stock photo.
     FORM: redesign-preserve, brand palette kept and re-executed,
     draft delivered as a standalone review artifact (not a build
     pipeline run) per explicit client-facing pitch use.
     FINISH: reviewed once against the brief's six requirements and
     the anti-slop pre-flight list before delivery; real photography
     (logo + Mark's headshot now in), verified review text, and live
     Google rating (confirmed: 4.7 / 122) folded in from the client's
     own supplied assets and screenshot.
     --------------------------------------------------------------- */


  :root{
    --navy-950:#18181a;
    --navy-900:#212123;
    --navy-800:#2c2c2e;
    --navy-700:#3a3a3d;
    --paper:#f3f4f1;
    --paper-alt:#e9ebe5;
    --ink:#13181f;
    --ink-soft:#4a5560;
    --line:#d8dad3;
    --line-navy:rgba(244,245,241,0.14);
    --white-ish:#f4f5f1;
    --muted-on-navy:#aab6c2;
    --red:#da2128;
    --red-dark:#a3181d;
    --gold:#f2a900;
    --gold-soft:#f7c94d;
    --radius-sm:6px;
    --radius-lg:22px;
    --shadow-1:0 1px 2px rgba(10,10,10,0.06), 0 8px 24px rgba(10,10,10,0.08);
    --shadow-navy:0 1px 2px rgba(0,0,0,0.3), 0 20px 40px rgba(0,0,0,0.35);
    --measure:64ch;
    color-scheme: light;
  }

  *{box-sizing:border-box;}
  html{scroll-behavior:smooth;}
  body{
    margin:0;
    background:var(--paper);
    color:var(--ink);
    font-family:'Hanken Grotesk',system-ui,sans-serif;
    font-size:16px;
    line-height:1.55;
    -webkit-font-smoothing:antialiased;
  }
  h1,h2,h3,h4{
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:700;
    letter-spacing:-0.02em;
    line-height:1.05;
    margin:0;
  }
  p{margin:0;}
  a{color:inherit;}
  img,svg{display:block;max-width:100%;}
  ::selection{background:var(--gold);color:var(--navy-950);}

  .wrap{
    max-width:1280px;
    margin:0 auto;
    padding:0 clamp(20px,4vw,56px);
  }

  /* ---------- nav ---------- */
  header.site-nav{
    position:sticky;top:0;z-index:40;
    background:rgba(24,24,26,0.92);
    backdrop-filter:blur(10px);
    -webkit-backdrop-filter:blur(10px);
    border-bottom:1px solid var(--line-navy);
  }
  .nav-inner{
    display:flex;align-items:center;justify-content:space-between;
    height:80px;
  }
  .brand{
    display:flex;align-items:center;gap:10px;
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:700;font-size:1.05rem;color:var(--white-ish);
    text-decoration:none;
    white-space:nowrap;
  }
  .brand-mark{
    height:64px;width:auto;
    border-radius:var(--radius-sm);
    flex-shrink:0;
    display:block;
  }
  .nav-links{display:flex;align-items:center;gap:28px;}
  .nav-links a{
    font-size:0.95rem;color:var(--white-ish);text-decoration:none;
    font-weight:600;
  }
  .nav-links a:hover{color:var(--gold-soft);}
  .nav-cta{
    display:inline-flex;align-items:center;gap:8px;
    background:var(--red);color:var(--white-ish);
    padding:10px 18px;border-radius:var(--radius-sm);
    font-weight:600;font-size:0.9rem;text-decoration:none;
    white-space:nowrap;
    transition:background .2s ease,transform .15s ease;
  }
  .nav-cta:hover{background:var(--red-dark);}
  .nav-cta:active{transform:translateY(1px);}
  .nav-toggle{display:none;}
  @media (max-width:860px){
    .nav-links a:not(.nav-cta){display:none;}
  }

  /* ---------- buttons ---------- */
  .btn{
    display:inline-flex;align-items:center;justify-content:center;
    gap:8px;padding:15px 26px;border-radius:var(--radius-sm);
    font-weight:600;font-size:0.98rem;text-decoration:none;
    border:1px solid transparent;cursor:pointer;
    transition:transform .15s ease, background .2s ease, box-shadow .2s ease;
    white-space:nowrap;
  }
  .btn:active{transform:translateY(1px) scale(0.99);}
  .btn:focus-visible{outline:2px solid var(--gold);outline-offset:2px;}
  .nav-links a:focus-visible{outline:2px solid var(--gold);outline-offset:3px;border-radius:2px;}
  .brand:focus-visible{outline:2px solid var(--gold);outline-offset:3px;border-radius:2px;}
  .btn-primary{background:var(--red);color:var(--white-ish);}
  .btn-primary:hover{background:var(--red-dark);}
  .btn-ghost-on-navy{
    background:transparent;color:var(--white-ish);
    border-color:rgba(244,245,241,0.35);
  }
  .btn-ghost-on-navy:hover{border-color:var(--white-ish);background:rgba(244,245,241,0.06);}
  .btn-ghost-on-paper{
    background:transparent;color:var(--ink);border-color:var(--ink);
  }
  .btn-ghost-on-paper:hover{background:var(--ink);color:var(--white-ish);}

  /* content is visible at rest; motion lives in hover/active states only */

  /* =========================================================
     HERO
     ========================================================= */
  section.hero{
    background:
      radial-gradient(1100px 500px at 82% -10%, rgba(242,169,0,0.10), transparent 60%),
      linear-gradient(180deg,var(--navy-950) 0%, var(--navy-900) 100%);
    color:var(--white-ish);
    padding:clamp(56px,8vw,88px) 0 0;
  }
  .hero-grid{
    display:grid;grid-template-columns:1.1fr 0.9fr;
    gap:clamp(32px,5vw,64px);
    align-items:center;
    padding-bottom:clamp(48px,7vw,72px);
  }
  .hero-copy h1{
    font-size:clamp(2.4rem,5vw,3.8rem);
    max-width:14ch;
    text-wrap:balance;
  }
  .hero-copy p.sub{
    margin-top:22px;
    font-size:1.1rem;
    color:var(--muted-on-navy);
    max-width:44ch;
  }
  .hero-ctas{
    margin-top:34px;display:flex;gap:14px;flex-wrap:wrap;
  }
  .proof-card{
    background:var(--navy-800);
    border:1px solid var(--line-navy);
    border-radius:var(--radius-lg);
    padding:clamp(28px,3vw,40px);
    box-shadow:var(--shadow-navy);
  }
  .proof-rating{
    display:flex;align-items:baseline;gap:14px;
  }
  .proof-rating .num{
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:800;font-size:4.4rem;letter-spacing:-0.03em;
    color:var(--white-ish);
  }
  .stars{display:flex;gap:3px;color:var(--gold);font-size:1.3rem;line-height:1;}
  .proof-label{
    margin-top:6px;color:var(--muted-on-navy);font-size:0.95rem;
  }
  .proof-label strong{color:var(--white-ish);}
  .proof-divider{height:1px;background:var(--line-navy);margin:22px 0;}
  .proof-quote{
    font-size:1rem;line-height:1.5;color:var(--white-ish);
    font-style:normal;
  }
  .proof-quote-attr{
    margin-top:12px;font-size:0.82rem;color:var(--muted-on-navy);
  }
  .placeholder-tag{
    display:inline-block;margin-top:14px;
    font-size:0.72rem;letter-spacing:0.03em;
    color:var(--gold-soft);
    border:1px dashed rgba(228,199,101,0.4);
    padding:4px 9px;border-radius:var(--radius-sm);
  }

  @media (max-width:860px){
    .hero-grid{grid-template-columns:1fr;}
  }

  /* ---------- trust strip ---------- */
  .trust-strip{
    background:var(--navy-900);
    border-top:1px solid var(--line-navy);
  }
  .trust-row{
    display:grid;grid-template-columns:repeat(4,1fr);
    padding-top:26px;padding-bottom:26px;
  }
  .trust-item{
    padding:0 20px;
    border-left:1px solid var(--line-navy);
  }
  .trust-item:first-child{border-left:none;padding-left:0;}
  .trust-item .n{
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:700;font-size:1.5rem;color:var(--gold-soft);
  }
  .trust-item .l{font-size:0.85rem;color:var(--muted-on-navy);margin-top:2px;}
  @media (max-width:760px){
    .trust-row{grid-template-columns:1fr 1fr;row-gap:20px;}
    .trust-item:nth-child(3){border-left:none;padding-left:0;}
  }

  /* =========================================================
     SECTION SHELL
     ========================================================= */
  section.block{padding:clamp(64px,9vw,120px) 0;}
  section.block.alt{background:var(--paper-alt);}
  .block-head{margin-bottom:clamp(40px,5vw,64px);}
  .block-head h2{font-size:clamp(1.9rem,3.4vw,2.6rem);max-width:26ch;text-wrap:balance;}
  .block-head p{margin-top:14px;color:var(--ink-soft);font-size:1.05rem;max-width:56ch;}

  /* =========================================================
     FAMILY STORY / VIDEO + MILESTONES
     ========================================================= */
  .story-top{
    display:grid;grid-template-columns:1fr 0.85fr;gap:56px;align-items:center;
  }
  .story-top .block-head{margin-bottom:0;}
  .story-video{
    width:100%;
    aspect-ratio:16/9;
    border-radius:var(--radius-lg);
    overflow:hidden;
    background:#000;
  }
  .story-video video{width:100%;height:100%;object-fit:cover;display:block;}
  .story-video-caption{margin-top:16px;font-size:0.92rem;color:var(--ink-soft);max-width:60ch;}
  .story-video-caption strong{color:var(--ink);}

  @media (max-width:900px){
    .story-top{grid-template-columns:1fr;gap:32px;}
  }

  .timeline-row{
    display:grid;grid-template-columns:repeat(3,1fr);gap:40px;
    margin-top:52px;padding-top:32px;
    border-top:1px solid var(--line);
  }
  .tr-item .yr{
    display:block;
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:800;font-size:2.1rem;color:var(--gold);
    margin-bottom:8px;
  }
  .tr-item p{color:var(--ink-soft);max-width:34ch;}

  .photo-block{
    border-radius:var(--radius-lg);
    background:
      repeating-linear-gradient(135deg, rgba(0,0,0,0.06) 0 14px, rgba(0,0,0,0.11) 14px 28px),
      var(--navy-800);
    min-height:420px;
    display:flex;align-items:flex-end;
    padding:22px;
    position:relative;
    overflow:hidden;
  }
  .photo-block .tag{
    background:rgba(24,24,26,0.85);
    color:var(--gold-soft);
    font-size:0.78rem;
    padding:9px 13px;border-radius:var(--radius-sm);
    border:1px solid rgba(228,199,101,0.3);
    max-width:80%;
  }

  @media (max-width:760px){
    .timeline-row{grid-template-columns:1fr;gap:28px;}
  }

  /* =========================================================
     SERVICES BENTO
     ========================================================= */
  .bento{
    display:grid;
    grid-template-columns:repeat(4,1fr);
    grid-template-rows:repeat(2,200px);
    grid-template-areas:
      "automotive automotive reglazing  reglazing"
      "splashback splashback  commercial trade";
    gap:16px;
  }
  .bento-cell{
    border-radius:var(--radius-lg);
    position:relative;
    overflow:hidden;
    background:
      repeating-linear-gradient(135deg, rgba(0,0,0,0.05) 0 14px, rgba(0,0,0,0.09) 14px 28px),
      var(--navy-700);
    color:var(--white-ish);
    padding:22px;
    display:flex;flex-direction:column;justify-content:flex-end;
    border:1px solid var(--navy-900);
  }
  .bento-cell.has-photo{
    background-image:linear-gradient(180deg, rgba(10,10,10,0.05) 0%, rgba(10,10,10,0.06) 45%, rgba(10,10,10,0.85) 100%), var(--cell-photo);
    background-size:cover;
    background-position:center;
  }
  .bento-cell h3{font-size:1.2rem;color:var(--white-ish);}
  .bento-cell .desc{margin-top:6px;font-size:0.88rem;color:var(--muted-on-navy);max-width:32ch;}
  .bento-cell .std{
    margin-top:10px;display:inline-block;font-size:0.72rem;
    color:var(--gold-soft);border:1px solid rgba(228,199,101,0.35);
    padding:3px 8px;border-radius:var(--radius-sm);width:fit-content;
  }
  .b1{grid-area:automotive;}
  .b2{grid-area:reglazing;}
  .b3{grid-area:splashback;}
  .b4{grid-area:trade;}
  .b5{grid-area:commercial;}
  @media (max-width:980px){
    .bento{
      grid-template-columns:1fr 1fr;
      grid-template-rows:repeat(4,180px);
      grid-template-areas:
        "automotive automotive"
        "reglazing  reglazing"
        "splashback splashback"
        "commercial trade";
    }
  }
  @media (max-width:600px){
    .bento{
      grid-template-columns:1fr;
      grid-template-rows:repeat(5,170px);
      grid-template-areas:
        "automotive"
        "reglazing"
        "splashback"
        "commercial"
        "trade";
    }
  }

  /* =========================================================
     REVIEWS SPOTLIGHT (navy return)
     ========================================================= */
  section.reviews{
    background:var(--navy-950);
    color:var(--white-ish);
  }
  .reviews .block-head h2{color:var(--white-ish);}
  .reviews .block-head p{color:var(--muted-on-navy);}
  .review-grid{
    display:grid;grid-template-columns:1.3fr 1fr;gap:20px;
  }
  .review-card{
    background:var(--navy-800);
    border:1px solid var(--line-navy);
    border-radius:var(--radius-lg);
    padding:28px;
  }
  .review-card .stars{margin-bottom:14px;}
  .review-card.lead{grid-row:span 2;display:flex;flex-direction:column;justify-content:flex-start;}
  .review-card.lead blockquote{
    font-family:'Archivo',system-ui,sans-serif;
    font-weight:600;font-size:1.45rem;line-height:1.4;margin:0;
    color:var(--white-ish);
  }
  .review-card blockquote{
    margin:0;font-size:1.02rem;line-height:1.5;color:var(--white-ish);
  }
  .review-side{display:flex;flex-direction:column;gap:20px;}
  .review-attr{margin-top:16px;font-size:0.86rem;color:var(--muted-on-navy);}
  @media (max-width:860px){
    .review-grid{grid-template-columns:1fr;}
    .review-card.lead{grid-row:auto;}
  }

  /* =========================================================
     EMERGENCY BAND
     ========================================================= */
  section.emergency{
    background:var(--navy-800);
    position:relative;
    overflow:hidden;
    color:var(--white-ish);
    border-top:1px solid rgba(228,199,101,0.3);
    border-bottom:1px solid rgba(228,199,101,0.3);
  }
  section.emergency::before{
    content:"";position:absolute;top:0;right:-6%;width:38%;height:100%;
    background:linear-gradient(120deg, transparent 0%, rgba(218,33,40,0.16) 45%, transparent 90%);
    transform:skewX(-12deg);
  }
  .emergency-inner{
    position:relative;z-index:1;
    display:flex;align-items:center;justify-content:space-between;gap:32px;
    padding-top:52px;padding-bottom:52px;flex-wrap:wrap;
  }
  .emergency-inner h2{font-size:clamp(1.7rem,3vw,2.3rem);max-width:16ch;text-wrap:balance;}
  .emergency-inner p{color:var(--muted-on-navy);margin-top:10px;max-width:38ch;}
  .emergency-ctas{display:flex;gap:14px;flex-wrap:wrap;}

  /* =========================================================
     HOW IT WORKS
     ========================================================= */
  .process{
    display:grid;grid-template-columns:repeat(3,1fr);gap:0;
    position:relative;
  }
  .process-line{
    position:absolute;top:19px;left:40px;right:calc(100%/3 - 40px);height:2px;
    background:var(--line);
    z-index:0;
  }
  .p-step{position:relative;z-index:1;padding:0 20px;}
  .p-num{
    width:40px;height:40px;border-radius:50%;
    background:var(--navy-950);color:var(--gold-soft);
    display:flex;align-items:center;justify-content:center;
    font-family:'Archivo',system-ui,sans-serif;font-weight:700;
    margin-bottom:20px;
  }
  .p-step h3{font-size:1.25rem;}
  .p-step p{margin-top:8px;color:var(--ink-soft);max-width:30ch;}
  @media (max-width:800px){
    .process{grid-template-columns:1fr;gap:36px;}
    .process-line{display:none;}
    .p-step{padding:0;}
  }

  /* =========================================================
     QUOTE FORM + BADGES
     ========================================================= */
  .form-layout{
    display:grid;grid-template-columns:1.1fr 0.9fr;gap:48px;align-items:start;
  }
  .quote-form{
    background:var(--paper);
    border:1px solid var(--line);
    border-radius:var(--radius-lg);
    padding:clamp(26px,3vw,38px);
    box-shadow:var(--shadow-1);
  }
  .form-row{margin-bottom:18px;}
  .form-row label{
    display:block;font-size:0.85rem;font-weight:600;margin-bottom:7px;color:var(--ink);
  }
  .form-row input,.form-row textarea{
    width:100%;padding:13px 14px;border-radius:var(--radius-sm);
    border:1px solid var(--line);background:var(--white-ish);
    font-family:inherit;font-size:0.98rem;color:var(--ink);
  }
  .form-row input::placeholder,.form-row textarea::placeholder{color:#8b93a0;}
  .form-row input:focus,.form-row textarea:focus{
    outline:2px solid var(--navy-900);outline-offset:1px;border-color:var(--navy-900);
  }
  .form-row textarea{min-height:96px;resize:vertical;}
  .form-help{font-size:0.78rem;color:var(--ink-soft);margin-top:6px;}

  .badges{display:flex;flex-direction:column;gap:18px;}
  .badge-card{
    background:var(--white-ish);border:1px solid var(--line);
    border-radius:var(--radius-lg);padding:22px 24px;
    display:flex;align-items:center;gap:16px;
  }
  .badge-glyph{
    width:46px;height:46px;border-radius:var(--radius-sm);
    background:var(--navy-950);flex-shrink:0;
    display:flex;align-items:center;justify-content:center;
  }
  .badge-glyph svg{width:24px;height:24px;}
  .badge-text .t{font-weight:700;font-size:0.98rem;}
  .badge-text .d{font-size:0.85rem;color:var(--ink-soft);margin-top:2px;}
  @media (max-width:900px){
    .form-layout{grid-template-columns:1fr;}
  }

  /* =========================================================
     GALLERY
     ========================================================= */
  .gallery{
    display:grid;
    grid-template-columns:repeat(6,1fr);
    grid-auto-rows:150px;
    gap:14px;
  }
  .g-item{
    border-radius:var(--radius-lg);
    background:
      repeating-linear-gradient(135deg, rgba(0,0,0,0.05) 0 14px, rgba(0,0,0,0.09) 14px 28px),
      var(--navy-700);
    display:flex;align-items:flex-end;padding:16px;
  }
  .g-item.has-photo{
    background-image:linear-gradient(180deg, rgba(10,10,10,0.05) 0%, rgba(10,10,10,0.06) 45%, rgba(10,10,10,0.85) 100%), var(--cell-photo);
    background-size:cover;
    background-position:center;
  }
  .g-item span{
    font-size:0.76rem;color:var(--gold-soft);
    background:rgba(24,24,26,0.85);padding:6px 10px;border-radius:var(--radius-sm);
    border:1px solid rgba(228,199,101,0.3);
  }
  .g-item.has-photo span{
    font-size:0.82rem;font-weight:600;color:var(--white-ish);
    background:none;border:none;padding:0;
  }
  .g1{grid-column:span 3;grid-row:span 2;}
  .g2{grid-column:span 3;grid-row:span 1;}
  .g3{grid-column:span 2;grid-row:span 1;}
  .g4{grid-column:span 2;grid-row:span 1;}
  .g5{grid-column:span 2;grid-row:span 1;}
  @media (max-width:760px){
    .gallery{grid-template-columns:1fr 1fr;grid-auto-rows:140px;}
    .g1,.g2,.g3,.g4,.g5{grid-column:span 1;grid-row:span 1;}
    .g1{grid-row:span 2;grid-column:span 2;}
  }

  /* =========================================================
     FOOTER
     ========================================================= */
  footer{background:var(--navy-950);color:var(--muted-on-navy);}
  .footer-grid{
    display:grid;grid-template-columns:1.4fr 1fr 1fr 1fr;gap:40px;
    padding-top:64px;padding-bottom:40px;
  }
  .footer-grid h4{color:var(--white-ish);font-size:0.95rem;margin-bottom:16px;font-family:'Hanken Grotesk';font-weight:700;}
  .footer-grid ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px;}
  .footer-grid a{text-decoration:none;color:var(--muted-on-navy);font-size:0.92rem;}
  .footer-grid a:hover{color:var(--white-ish);}
  .footer-brand p{margin-top:14px;font-size:0.9rem;max-width:34ch;}
  .footer-badges{display:flex;gap:10px;margin-top:18px;flex-wrap:wrap;}
  .footer-badge{
    font-size:0.72rem;border:1px solid var(--line-navy);padding:5px 10px;
    border-radius:var(--radius-sm);color:var(--gold-soft);
  }
  .footer-bottom{
    border-top:1px solid var(--line-navy);
    padding-top:22px;padding-bottom:22px;font-size:0.82rem;
    display:flex;justify-content:space-between;flex-wrap:wrap;gap:12px;
  }
  @media (max-width:800px){
    .footer-grid{grid-template-columns:1fr 1fr;}
  }
